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Proactive Customer Success

At ValueBlue we are committed to your success. The BlueDolphin platform offers multiple solutions for organizations going through business transformation, which is why we have a range of Customer Success packages that ensure each and every one of our customers achieves their business goals with BlueDolphin.

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Proactive guidance and sustained
consultation
Improve and standardize the quality of
solution design — maximize accuracy to
minimize rework

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Intelligent use case integration and
expansion

Monitor the entire solution portfolio —
prioritize solutions with the greatest
business impact

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Market-leading digital transformation
strategy
Monitor the entire solution portfolio —
prioritize solutions with the greatest
business impact

Standard

The essential service and support you need to work effectively with BlueDolphin every day.


  • Customer Success Calls
  • Collaborative Objective Setting, Roadmap Building and Action Planning Sessions
  • Proactive Best Practice & Template sharing
  • Agile Business Transformation Inspiration Sessions
  • New User Training Credits

DOES NOT include Implementation & Onboarding

Premium

Ensure you’re fully equipped to make the most of every opportunity to realize more business value from BlueDolphin.


  • Everything included in Standard
  • Includes Implementation & Onboarding
  • Features & Functionality Sessions
  • Solution Kick-start Sessions
  • Platform Adoption Assessment
  • Architecture Maturity Assessment
  • Architecture Expert Session
  • Standard data integration
  • ValueBlue Academy credits

Elite

For complex global implementations of BlueDolphin and its solutions across an Enterprise.


  • Everything included in Standard & Premium
  • Includes Implementation & Onboarding
  • BlueDolphin Adoption Expansion Support
  • Custom architecture analysis
  • Early-Bird Access to BlueDolphin Roadmap
  • Executive Briefings

The BlueDolphin Success Cycle

We’ll follow the BlueDolphin Success Cycle, which combines long-term strategy with short-term value, giving customers continuous enablement and support.

Don’t just take our word for it.

See how ValueBlue is enabling business transformation for companies just like yours.

CUSTOMER STORIES →

“BlueDolphin brings Business and IT closer together, in a way everybody can understand”

Information Architect

Gov't/PS/ED, <5,000 Employees

“Great, easy-to-use tool that helps bring Enterprise Architecture to the business”

Brad Peterson

Business Architect

Healthcare and Biotech, <50M USD

“We were looking for an enterprise tool that would tie different domains together, and with BlueDolphin, we found that.”

Mirko Schuurman

Director Architecture

Kramp, Global Retailer