Who is RNHB?
RNHB is an independent real estate lender, financing homes, shops, offices, and other business premises. This is how they approached their large-scale legacy environment. Bas Verhoeven, Program Manager at RNHB, talks about the transition and the reason for choosing BlueDolphin.
“When I came here we knew we had a major IT challenge. We had to move from a legacy environment to a new environment. Online sales also needed to be able to take place there. We had to build a whole new IT landscape: from the old situation with everything on premise, to a cloud-based environment. The business processes have been worked out, including how they are supported at the process step level by IT resources.
During this renovation, ‘the store remained open’ and we grew from 30 to around 130 employees. Then a good, usable tool for recording systems and processes and collaboration is necessary. BlueDolphin from ValueBlue is such a tool.”
Why BlueDolphin by ValueBlue?
“We invited three parties at the time, including ValueBlue. ValueBlue was the party with the desired flexibility to keep insight and overview in all IT processes, work instructions, but also across the different domains. BlueDolphin was the only package that offered all the options that we needed.”
“We wanted an end architecture, an end state. BlueDolphin made it possible to create a clear design for the legacy structure of the systems, the processes and the coherence between them. In addition, the conversation with Jelle (Visser) and with the ValueBlue consultant Casper was very pleasant. We have a lot to do with the work of people here and Casper had the ability to understand IT architecturally and to filter the sense and the nonsense apart.”
“We have implemented BlueDolphin not only in the change domain, but also in the operation. Employees can now look into BlueDolphin to see how the processes work. After we have delivered the design and recording of the processes from within the program, process management is also organized in-line.”
“Whenever we need it, we have the right overview of our processes and systems. Insight and overview are what BlueDolphin has given us. It is now clear how all processes, systems, and applications work and work with us. That insight is worth a fortune.”
We’re extremely proud to contribute to the success of business operations and IT in municipalities, banks, government agencies, school communities, insurers, healthcare institutions, building cooperatives, energy suppliers and more. We help towards improving these organizations and vice versa; our customers continue to support us in improving BlueDolphin and our services.