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Zachman Framework in Enterprise Architecture

BlueDolphin supports the Zachman Framework, empowering organizations to structure, manage, and communicate Enterprise Architecture through a complete and contextual classification matrix.

What is the Zachman Framework?

The Zachman Framework is a foundational model for Enterprise Architecture. It is a classification scheme that helps to organize and describe every component of an enterprise across multiple dimensions.

Used by organizations to manage complexity and guide transformation, the Zachman Framework helps align IT and business perspectives through structured architectural views.

Why use Zachman Framework in Enterprise Architecture?

Holistic understanding

Capture all dimensions of your enterprise - data, process, people, technology - in a structured format that supports informed decision-making.

Improved communication

Clarify responsibilities and expectations across stakeholders, from executives to engineers, through shared architectural viewpoints.

Change readiness

Maintain a baseline of your current architecture to manage transformation initiatives with traceability and precision.

How the Zachman Framework works

The framework is structured as a 6x6 matrix, totaling 36 cells. It maps six fundamental questions (columns) against six stakeholder perspectives (rows), enabling detailed yet contextualized architecture documentation.

The Six Interrogatives (Columns):

  • What? Business data, information objects

  • How? Processes and functions

  • Where? Distribution and location models

  • Who? Roles, responsibilities, and people

  • When? Events, timing, and scheduling

  • Why? Business goals and motivations

The Six Stakeholder Perspectives (Rows):

  • Scope (Planner): High-level enterprise context

  • Business View (Owner): Business operations and goals

  • System View (Designer): Logical architecture and systems

  • Technology View (Builder): Physical systems and infrastructure

  • Detailed Representation (Sub-contractor): Implementation-level details

  • Functioning Enterprise (User): Operational systems in action

When should you use the Zachman Framework?

  • When your organization needs a structured, non-methodological view of its enterprise architecture

  • During major transformation or modernization initiatives

  • To support cross-functional alignment across business and IT

  • For governance, communication, and impact analysis

Zachman Framework & BlueDolphin

BlueDolphin helps teams adopt the Zachman Framework by digitizing the matrix and linking it to live architecture data, documentation, and visuals. Teams can classify artifacts, connect strategic goals to execution, and align stakeholders across business and IT.

See how BlueDolphin enables organizations to apply the Zachman Framework effectively. Book a demo today.